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Senior Manager, FlightSense Program Management (Hybrid) based in Doha

The Senior Manager, FlightSense™ Program Management owns the execution of the FlightSense™ agreement with the customer and is the main focal both internally and externally.  This includes building and maintaining strong relationships with the customer and ensuring Collins Aerospace delivers to the contractual, financial, and operational performance of the program.

FlightSense™ is a premier repair services business aerospace flight hour programs at Collins focused on supporting our customers with best-in-class performance and a superior customer experience. 

Primary Responsibilities:

• Central single point of contact for the contract both externally to the customer and internally with afterspanet team (Repair, Technical, Finance, Management).
• Track overall Customer Support Level (CSL) to the customer for the FlightSense contract, in addition to all Collins commercial repairs.
• May include connecting with specific sites to ensure recovery plans executed and are realistic in terms of recovery to CSL requirements.
• Own the overall Estimate At Completion (EAC) financial performance for adherence to original business plan.
• Review monthly/quarterly cost data, reliability trends, effects of improvement activities and customer fleet/flying projections to update future forecast model predictions in EAC financial model.
• Lead any performance penalty or contractual alignment discussions, internally as well as with the customer.
• Support customer technical review discussions, with guidance from the Collins product owners, to agree on service bulletin incorporation, chargeable quote disputes and other items.

Basic Qualifications:

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience.

Preferred Qualifications:

• Experience leveraging strong financial acumen and / or experience with financial modeling.
• Demonstrated track record of conflict / issue resolution on difficult problems.
• Experience with commercial airframe components

This position may involve access to export-controlled information and hardware where an export license would be required for compliance with applicable laws and regulations. Employment will be subject to satisfactory security checks, export license approval, and if required, completion of a non-disclosure agreement.

Collins Aerospace, an RTX Company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global spanet.

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

WE ARE REDEFINING AEROSPACE.

Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.  Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed. 

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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