LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

The Quality Assurance Sanitation Supervisor is responsible for leading and overseeing the sanitation program at the assigned Customer Service Center (CSC) to ensure compliance with all current food safety standards and regulations. This role plays a key part in implementing, monitoring, and verifying sanitation and food safety systems.

Working on the overnight shift, the Sanitation Supervisor ensures that sanitation activities are effectively executed, documented, and continuously improved. They are responsible for verifying sanitation effectiveness, identifying and resolving issues in a timely manner, and ensuring all staff are properly trained and competent in sanitation practices. This position also champions a strong food safety culture by promoting sanitation awareness across teams and ensuring alignment with all preventive control programs, including policies, SOPs, SSOPs, cleaning schedules, and associated documentation.

Generic Supervisor Responsibility

• Ensure compliance with all government regulatory agencies standards (for example, Food and Drug Administration (FDA), United States Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Ensure compliance with customer specifications, corporate food safety, quality standards, and regional food safety and take appropriate corrective actions when needed.
• Inspecting the manufacturing process to determine sanitation protocols, considering the best solutions regarding processes, tools, technologies, scheduling, etc.
• Coordinating and monitoring Cleaning Schedules and Master Sanitation Schedules (MSS)Monitor and verify the sanitation program by performing daily inspections of the manufacturing facility and reporting and escalating any irregularities.
• Create and distribute work schedules for the sanitation staff.
• Create and ensure the pre-operations process is being conducted to ensure sanitary standards are met prior to production being initiated.
• Monitor the preparation and use of cleaning chemicals.
• Keep "Right to Know" stations / Safety Data Sheets (SDS) current and compliant.
• Orchestrate and conduct annual chemical, SSOP, and all other CSC-specific training required.
• Establish and maintain effective working relationships with internal stakeholders across all functions.
• Monitor and ensure compliance with the applicable food safety, CCPs, oPRPs, and PRPs.
• Monitor, maintain and verify all sanitation records for correctness and completeness.
• Cost and productivity.
• Environmental monitoring results (food safety).
• Sanitation effectiveness: Cleaning and sanitation results (swabs)
• Audit and inspection outcomes.
• Sanitation staff training

Leadership Responsibilities

• Organize, staff, and direct the area of responsibility.
• Guide, motivate, and develop staff per HR policies.
• Communicate effectively in person, by phone, and email.
• Work efficiently in a fast-paced environment and maintain a positive attitude.
• Demonstrate initiative, accuracy, and organizational skills.
• Recruit, onboard, train, and support Food Safety staff.
• Support company-sponsored initiatives like GQS, HACCP, and Lean Manufacturing.
• Uphold company values and manage departmental budgets.
• Implement and manage cost budget in the area of responsibility.

• Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology, engineering or related fields is preferred 
• Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis Critical Control Points (HACCP)Working knowledge in Global Food Safety Initiative (GFSI) standards is highly preferred
• One to three years of related work experience required in the food safety area
• Proven analytical and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve budget
• Working knowledge of Good Manufacturing Practice (GMP), FDA, USDA and HACCP regulations
• Excellent verbal, written and organizational skills required combines with an aptitude for multi-tasking
• Be a collaborative leader who inspires, manages, coaches and respects people.
• Knowledge of computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud-based systems.