Build an Aviation Career You’re Proud Of

Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks.

This is a full-time onsite position based at our Cincinnati office. While qualified applicants are encouraged to apply, preference may be given to candidates who reside locally.

Responsibilities:

• Requirement Gathering & Analysis: Partner with business units to understand their challenges and identify opportunities for process improvement using Salesforce.
• Solution Design & Implementation: Translate business needs into functional Salesforce solutions, collaborating with administrators and developers to configure and enhance the platform.
• User Training & Support: Develop training materials, conduct workshops, and provide ongoing support to ensure user adoption and success.
• Data Management & Reporting: Ensure data integrity, optimize reports and dashboards, and support data migration or integration initiatives.
• Stakeholder Communication: Serve as the primary liaison between business teams and IT, ensuring alignment on project goals and priorities.
• Administration: Lead the administration of Salesforce.com, including supporting users, managing data, maintaining security standards, and delivering actionable analytics
• Continuous Improvement: Develop analytics to monitor Salesforce.com activity ensuring user adoption and identifying training needs
• Management: Lead and manage the Inside Sales team with the goal of supporting the field Sales team in meeting their sales and profit goals. 
• Lead Generation: As the subject matter expert for Construct Connect, develop the systems and processes to research projects and feed qualified leads into Salesforce.com pipeline
• Samples Oversight: As owner of our samples program, ensure systems and processes are in place to meet the needs of the market while staying within budget

Requirements:

• Bachelor’s degree in business or other related area
• Proven leader with the ability to coach, manage, and motivate others to achieve results
• Salesforce Administrator or Business Analyst Certification
• 3+ years Salesforce.com experience with a track record of delivering successful solutions
• Deep understanding of Salesforce.com products and best practices
• Strong critical thinking, data analysis, and problem-solving skills
• Experienced in eliciting requirements from business stakeholders
• Strong understanding of IT and business concepts, with the ability to evaluate the impact of business changes on systems, namely Salesforce.com
• Excellent organizational skills, capable of managing multiple tasks within tight timeframes and prioritizing duties in a fast-paced environment
• Excellent relationship-building skills and ability to liaise with stakeholders at all levels
• Excellent oral and written communication skills
• Ability to work independently
• Willing to travel as needed

Benefits that make life better:

• Comprehensive Healthcare
• 401(k) with 100 company match; up to 5 vested
• Paid Time Off starting on day one
• Bonus opportunities
• Health- & Dependent Care Flexible Spending Accounts
• Short- & Long-Term Disability
• Life & AD&D Insurance
• Learning & Training opportunities